These Terms and Conditions ("Terms") govern your access to and use of the customer-academy.com website, including any content, features, and services offered on or through the website.

By accessing or using the website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Personal Data Collection and Processing

Customer Academy may collect and process personal data from users in accordance with our Privacy Policy. By using the Website, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

2. User Accounts

In order to access certain features or services on the website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Customer Academy immediately of any unauthorized use of your account or any other breach of security.

3. User Content

You may have the opportunity to submit or post content on the website, including comments, feedback, or other materials ("User Content"). By submitting User Content, you grant customer-academy.com a non-exclusive, perpetual, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with the operation of the website.

You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to submit User Content and that such User Content does not infringe or violate the rights of any third party.

4. Prohibited Conduct

You agree not to use the website for any unlawful purpose or in any way that violates these Terms. You further agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website.

• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.

• Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.

5. Limitation of Liability

To the fullest extent permitted by law, customer-academy.com shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of or inability to use the Website.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

7. Changes to Terms

customer-academy.com reserves the right to modify or revise these Terms at any time without notice. Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes.

8. Contact Us

If you have any questions about these Terms or our Privacy Policy, please contact customer-academy.com support.